Dissatisfied with large platforms?
Wasting time & money handing e-commerce & digital marketing yourself?
Just getting started with e-commerce?
WE CAN OFFER YOU
A great alternative to large platforms and do-it-yourself e-commerce!
Fair Trade
Fair platform policies, lower fees and supportive business practices.
Trust and Transparency
NOW emphasizes transparent policies, fair practices, and strong support for our business partners to establish a loyal base of customers and partners.
Innovative Service Offering
NOW integrates a partner and customer centric experience, logistics solutions, marketing support, great technology and analytics/insights to assist your business.
Online order platform
Great technology & ordering app
Delivery service
Deliver service & integrated logistics
Digital Marketing
Personalized digital marketing
Customer Service
Great support to your business
HOW CAN NOW BENEFIT YOU?
Get more customers
Our site will put your menu in front of the whole town.
Save money & time
We’ll take care of the customers and logistics before, during, and after the delivery.
Reach more people
Gain traction and returning customers for your business!
HOW DOES IT WORK?
FOR SELLERS
Store set up
Vendor signs up for an account on the marketplace, providing necessary details, bank info and product listings.
Order receipt and review
Order notification comes in via notification, email, and dashboard. The vendor reviews order details, delivery location and time, and special instructions if any.
Order acceptance
The vendor confirms the order acknowledging their ability to fulfill it. If appropriate, inventory is updated to maintain accurate levels.
Order Processing
The vendor prepares the items for shipping, including packaging and labeling. Shipping labels and invoice printing.
Shipping and Fulfillment
Customer Communication
The vendor communicates with the customer regarding order status, and tracking details, and answers any queries the customer might have.
After-Sale Service
After the customer receives the order, the vendor may encourage them to leave feedback or a review on the marketplace. If the customer is not satisfied, the vendor handles returns or exchanges according to the marketplace’s policies and their own return policy.
Payment & platform fees handling
Performance Analysis
Frequently Asked Questions
Please contact us if you cannot find an answer to your question.
How can I handle customer inquiries, returns, and disputes?
admin2024-03-15T21:08:09+00:00Effective customer service is crucial for seller success. Here are some guidelines:- Respond promptly and professionally to customer inquiries or concerns.
- Communicate your return policy and process for handling returns or exchanges.
- Provide a fair and transparent resolution process for disputes, such as mediation or escalation options offered by the marketplace.
- Maintain open lines of communication with buyers and address any issues promptly to maintain positive relationships.
- Remember that the specific answers may vary depending on the marketplace and its policies, so it's always important to consult the platform's documentation or contact customer
- support for accurate and up-to-date information.
What are the shipping and delivery options available on the marketplace?
admin2024-03-15T21:08:15+00:00NOW offers multiple shipping and delivery options to sellers including local delivery, integration with various shipping carriers, such as USPS, FedEx, or UPS, MRW and other national carriers. In some locations we also provide their own shipping services or fulfillment centers. Please review the platform's shipping policies and explore the available options to determine the best approach for your business. Consider factors such as shipping costs, delivery speed, tracking, and insurance.How can I optimize my listings to attract buyers and increase sales?
admin2024-03-15T21:08:20+00:00Optimizing your listings can greatly impact your sales. Here are some tips:- Write clear and compelling product descriptions that highlight the key features, benefits, and specifications.
- Use high-quality images that accurately represent your products.
- Include relevant keywords and tags in your listing to improve search visibility.
- Provide detailed information about shipping options, return policies, and customer support.
- Encourage customer reviews and ratings to build trust and credibility.
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