Frequently Asked Questions

There are many good reasons to join including...

  • Larger product/service selection
  • Exclusive offers
  • Group purchasing
  • Convenience of receiving your purchases delivered quickly
  • Guaranteed satisfaction
  • Easy-to-use, powerful technology
  • Excellent customer service

Yes, Our providers have an average of 10 years of experience in their respective fields. We review social media carefully to ensure that proper business management and customer service is provided by all marketplace participants.

Yes, NOW requires it providers to follow a client centric, full satisfaction approach always that the client requests are reasonable and flexible to find appropriate, mutually satisfactory solutions.

No. NOW is free to join. We get paid a fee per transaction only that is paid by the suppliers. No commissions as other platforms do.

Yes, NOW requires it providers to follow a client centric, full satisfaction approach always that the client requests are reasonable and flexible to find appropriate, mutually satisfactory solutions.
Yes, Our providers have an average of 10 years of experience in their respective fields. We review social media carefully to ensure that proper business management and customer service is provided by all marketplace participants.
NOW compensation for riders typically includes an hourly rate or a base fee for each delivery, additional incentives for peak hours or busy areas, and tips from customers. The marketplace logistics manager will provide detailed information about the payment structure and frequency.
To become a rider, you usually need to sign up on the platform's website or app. There may be specific requirements like having a valid driver's license, a reliable mode of transportation, and passing a background check.
Effective customer service is crucial for seller success. Here are some guidelines:
  • Respond promptly and professionally to customer inquiries or concerns.
  • Communicate your return policy and process for handling returns or exchanges.
  • Provide a fair and transparent resolution process for disputes, such as mediation or escalation options offered by the marketplace.
  • Maintain open lines of communication with buyers and address any issues promptly to maintain positive relationships.
  • Remember that the specific answers may vary depending on the marketplace and its policies, so it's always important to consult the platform's documentation or contact customer
  • support for accurate and up-to-date information.
Optimizing your listings can greatly impact your sales. Here are some tips:
  • Write clear and compelling product descriptions that highlight the key features, benefits, and specifications.
  • Use high-quality images that accurately represent your products.
  • Include relevant keywords and tags in your listing to improve search visibility.
  • Provide detailed information about shipping options, return policies, and customer support.
  • Encourage customer reviews and ratings to build trust and credibility.
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